Proud beginnings

The Group is a diverse organization of manufacturing, distribution and franchise operations, with it's headquarters based in North America. HeatLink Group specializes in products for the hydronic heating, and potable water distribution industries. The distribution and installation of floor heating products began in Western Canada in 1985, as part of a mechanical contracting organization. As the company grew and technology developed, a decision was made to expand into further product development, and to establish local manufacturing facilities. In 1991, HeatLink was incorporated and multiple product groups (including floor heating, snow melting, distribution manifolds, electronic controls, and potable water systems) were developed for initial North American distribution.

A Global organization

The establishment of branch/partner sales & distribution offices in additional countries brought about further development of the product line including advances in technical expertise. Head office locations are: Calgary, Alberta, Canada; Tullamore, County of Offaly, Ireland; Hong Kong, China; and Mexico City, Mexico. Distribution/sales centers have been established in Mississauga, Ontario, Canada; Shanghai, China; Thomastown, County of Kilkenny, Ireland; and Grand Rapids, Michigan, USA. Additional projects have been completed in Japan, South Korea and Latin America, with the long term goal of establishing local representation in all those areas.

Technical development & manufacturing standards

The HeatLink Group has developed its own computer calculation programs, technical data, product development, sales brochures, web sites, etc. Products are currently being manufactured in Canada, USA, and approximately 5 additional countries around the world. In keeping with internal company standards all heating and plumbing components are manufactured to CSA, NSF, DIN, ASTM and ISO standards.

Continuing education for the industry

A key component of the phenomenal growth for the HeatLink® system has been the great emphasis placed on training. Thousands of individuals from around the world have attended a variety of courses at the permanent training facility in Calgary, Alberta, Canada; Mississauga, Ontario, Canada; and Grand Rapids, Michigan, USA. In addition, a vast array of courses continue to be presented in towns and cities around the world by our highly trained staff members. Along with training its own customers, the HeatLink Group takes great pride in extending their training to other organizations within the industry. They are working closely with trade schools like SAIT (Southern Alberta Institute for Technology), NAIT (Northern Alberta Institute for Technology), as well as BCIT (British Columbia Institute of Technology), China Northeast Building Design Institute and others. Playing a key role in the development of local and national industry standards to promote the growth and development of the industry is important to the HeatLink Group. Organizations and technical committees that are supported include CIPH (Canadian Institute of Plumbing and Heating, and it’s CHC or Canadian Hydronics Council branch which is developing a national standard for eventual inclusion in the Canadian Building Code), AHAC (Alberta Hydronics Advisory Committee), RPA (Radiant Panel Association), and Beijing Institute of Architectural Design and Research.

Supporting our Community

With growth and success comes greater responsibility, and for the HeatLink organization this means supporting worthwhile causes in the community. Donations are provided to a variety of causes, including “Habitat for Humanity,” whose goal is to eliminate poverty housing, and “The Mustard Seed” which provides shelter for the homeless.

Continued Growth through New Product Development and Innovation

The HeatLink Group strives to innovate and develop products that are of the highest quality and reliability. The HeatLink Group continues to challenge its manufacturing processes in relation to environmental concerns. Due to their flexibility, ease of installation, and resistance to environmental corrosion, the patented modular manifold systems are positioned to become an industry standard in the heating and potable water market.