Effective July 1, 2011.
The TWH Tankless Water Heater Mixing Panel’s primary application is as a multizone mixing device for tankless DHW heaters. Both the primary and secondary pumps are activated once every 24 hours, for 15 minutes, to ensure that potable water in the piping is not stagnant.
The TWH Tankless Water Heater Mixing Panel’s primary application is as a multizone mixing device for tankless DHW heaters. Both the primary and secondary pumps are activated once every 24 hours, for 15 minutes, to ensure that potable water in the piping is not stagnant.
When the panel receives a call for heat, both pumps are activated, and the thermostatic control head in the 3-way mixing valve will automatically regulate the water temperature in the secondary circuit.
In order to improve our operations and customer service we have implemented a new phone system throughout all our locations across Canada and the US. All phone numbers and three digit extensions remain unchanged. When you call HeatLink (1-800-661-5332) you will notice changes to our prompts.
The new prompts are as follows:
Customer Service - Press 1
Technical Support - Press 2
Design Suite Support - Press 3
Accounting - Press 4
The CDP310R Combi Panels operate as high/low temperature distribution centers, with a boiler (or other non-DHW appliance) as a heat source. The CDP310R panels each have two high temperature branches, one for the indirect-fired DHW tank (with priority) and one for the high temperature heating application. The #31355 Compact Mixing Control with the 3-way mixing valve and actuator will automatically regulate the water temperature in secondary circuit.
Note: When used with boilers requiring a 3rd input a different wiring harness is required (e.g. IBC boilers). Call for details.
The main application of the HEP Isolation Heat Exchanger Panel is to provide single wall isolation between a DHW tank and a heating system. While other applications are possible, it is important to note that this panel is not a temperature control device. The secondary water temperature is wholly dependent on the temperature of the primary supply water. When the panel receives a call for heat, it activates both primary and secondary pumps. The primary pump is also activated once every 24 hours, for 15 minutes, to ensure that potable water in the piping or heat exchanger is not stagnant.
The TMP 3-Way Mixing Panel’s primary application is as a multizone mixing device where there are no flow requirements in the primary loop. Intended to be used with DHW tanks as a heat source, the pump is activated, and actuators (sold separately) are opened once every 24 hours, for 15 minutes, to ensure that potable water in the piping is not stagnant. The power box has thermostat inputs and actuator outputs for up to four zones (two actuators per zone). At this time, a DHW priority option for these panels is not available.
In an effort to serve our customers more efficiently and effectively, HeatLink has launched a new procedure for all quote requests. When a quote is needed for a project, just email directly to quotes [at] heatlink [dot] com and one of our staff will contact you within 48 hours.
To avoid confusion, please CC your local HeatLink representative on all quote requests.

Tight spaces are a nightmare to work in! And let's face it, the average work site ain't no Wonderland, and your installer ain't Alice. Since rabbit holes and shrink drinks are hard to find in a Potable Water installation, the solution to any tight situation is HeatLink's Angle Tools. Designed to achieve the perfect seal for our stainless steel press sleeves, the Angle Tool is just an order away. Imagine what Alice could have done with an Angle Tool?